Legal
Privacy policy.
Last updated 15 October 2026.
Who we are
This website is run by Strikeclub Ltd, a company registered in England and Wales (company number 11615076), Unit 10A Slutchers Lane, Bank Quay Trading Estate, Warrington, Cheshire WA1 1PJ. We are the controller of the personal data described in this policy, which means we decide how and why it is used.
To ask about your data, email hello@strikeclub.co.uk, call 01202 144085, or write to us at the address above.
What we collect
When you send an enquiry through the website: your name, phone number, email address, postcode, the service you are interested in, and any message you write. We also record the page you sent it from, including any campaign details in its web address, so we know which advert or link brought you to us. To help prevent spam, we also record the internet (IP) address the enquiry was sent from.
When you contact us directly: if you email, call or message us on WhatsApp, we keep the details you give us in that conversation.
When you become a customer: your address, site details such as room measurements and photos, the products and services you order, and payment and invoicing records. Card payments for online orders are handled by our payment provider; we never see or store your card details.
When you visit the website: if you accept cookies, information about your visit, as described under Cookies below.
How we use it, and our lawful basis
To reply to your enquiry, arrange a call, and prepare a design or quote, we rely on taking steps you ask us to take before a contract.
To design, supply, build, fit, deliver or hire what you order, and look after it afterwards, we rely on performing our contract with you.
To keep invoices and accounting records, we rely on a legal obligation (tax law).
To keep a record of enquiries and projects, deal with complaints or claims, and improve our service, we rely on our legitimate interests in running and protecting our business.
If you ask to hear from us, we send you news and offers by email. We rely on your consent or, for existing customers, our legitimate interest in telling you about similar services. Every message lets you opt out.
For analytics and advertising cookies, we rely on your consent.
Where we rely on legitimate interests, we have weighed them against your rights and only use your data in ways you would reasonably expect.
At events we run
If you play on a Strikeclub simulator at an event and give your details to enter a competition or to hear from the event's host, we collect them on behalf of the business that booked the event. We hand them to that business and delete our copy right away. That business is responsible for how it then uses them, under its own privacy policy.
Who we share it with
We never sell your data. We share it only with the people who help us run the business, and only as far as they need:
Our website platform provider, Lean Company Ltd, which runs this website and stores your enquiry on a server operated by one.com.
Google, which provides our email and documents (Google Workspace), and Google Analytics if you accept cookies.
Meta, which runs WhatsApp if you message us there, and the Meta Pixel if you accept cookies.
Subcontractors, installers and suppliers working on your project, who receive your name, address and site details so they can deliver and fit.
Our accountant, bank, insurers and professional advisers, where needed.
We may also share data where the law requires it, to protect our legal rights, or with a buyer if the business is sold.
Data outside the UK
Some of these providers, including Google and Meta, may process data in the United States or elsewhere outside the UK. Where they do, the transfer is protected by the UK's data adequacy rules (including the UK Extension to the EU-US Data Privacy Framework) or by the UK's approved contract clauses.
How long we keep it
We keep enquiry details for as long as we need them to reply to you and to deal with any project that follows, and then for our business and tax records. If you ask us to delete your details we will, unless the law says we must keep them.
Customer and project records, including invoices, are kept for 6 years after the project ends, because tax law and the time limit for legal claims require it.
If you ask to hear from us, we keep your contact details until you unsubscribe, after which we keep only enough to make sure we do not contact you again.
Details collected at an event on behalf of a client are deleted as soon as we have handed them over.
Your rights
You can ask us to give you a copy of the personal data we hold about you, correct anything that is wrong or incomplete, delete your data unless we must keep it by law, restrict or object to how we use it (including stopping marketing at any time), and give you your data in a portable format where we rely on consent or a contract.
Where we rely on your consent, you can withdraw it at any time. We will reply within one month. We do not make decisions about you by automated means.
If you are unhappy with how we have handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Cookies
When you first visit, we ask whether you accept analytics and advertising cookies. None are set unless you choose Accept all.
If you choose Essential only, we store one small cookie, ba_consent, which remembers your choice for 12 months. It is strictly necessary for the cookie notice to work and holds no personal information.
If you accept, we use two tools. Google Analytics, provided by Google, sets the cookies _ga and _ga_ followed by our measurement ID. They count visits, show which pages are read and how people found us, and last up to 2 years. Google also sets a cookie called _gcl_au, which helps measure how people arrive from Google adverts and lasts up to 3 months. The Meta Pixel, provided by Meta, sets the cookie _fbp. It helps us measure and improve our adverts on Facebook and Instagram, and lasts 3 months.
You can change your mind at any time: choose Cookie preferences in the footer of any page, then Essential only. The tools stop and their cookies are deleted. You can also clear cookies in your browser settings.
Links to WhatsApp, Facebook and Instagram take you to those services, which have their own privacy policies.
Children
Our website and services are for adults. We do not knowingly collect personal data from anyone under 16. If we learn that we have, we will delete it as soon as possible.
Changes to this policy
We will update this policy when the way we use data changes. The date at the top shows when it last changed.